Shipping Policy
Effective Date: March 4, 2025
At Corglasnie, we are committed to providing our customers with fast, reliable, and affordable shipping for all orders placed through our website www.corglasnie.com. Below is an overview of our shipping process, policies, and guidelines.
1. Shipping Methods and Rates
We offer a variety of shipping options to suit your needs. The shipping cost and estimated delivery time will be calculated at checkout based on the delivery address, shipping method, and the weight and size of the products in your order.
Shipping Methods Available:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- Overnight Shipping: Next-day delivery (available for select areas and items).
Shipping rates are based on the shipping method selected and the delivery location. Rates will be displayed during checkout before you complete your purchase.
2. Processing Time
Orders are processed and shipped within 1-2 business days of receiving your order confirmation. Please note that business days do not include weekends or holidays. If there are any delays in processing your order, we will notify you promptly via email.
3. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your shipment. If you encounter any issues with tracking, feel free to reach out to our customer service team at info@corglasnie.com.
4. Shipping to P.O. Boxes
Currently, we only offer Standard Shipping for orders shipped to P.O. Boxes. Expedited and overnight shipping are not available for P.O. Box addresses.
5. International Shipping
At this time, Corglasnie only ships to locations within the United States. We are working on expanding our shipping options to international destinations and will notify our customers when this service becomes available.
6. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or other factors. If your order contains items with restricted shipping, we will notify you during the checkout process. In such cases, we will provide alternative shipping options, if available.
7. Damaged or Lost Shipments
While we take great care in packaging your items securely, damage can occasionally occur during shipping. If you receive a damaged or defective item, please contact us immediately at info@corglasnie.com or call (256) 892-9721. We will arrange for a replacement or refund, and we will cover the return shipping costs for damaged items.
If your shipment is lost or delayed, please contact the carrier with the provided tracking number. If you need assistance or encounter an issue, our customer service team is happy to help resolve any shipping-related concerns.
8. Shipping Address
It is your responsibility to provide a complete and accurate shipping address during checkout. Corglasnie is not responsible for delays or issues caused by incorrect or incomplete addresses. Please ensure all details, including apartment numbers and zip codes, are correctly entered before finalizing your order.
If you notice an error in your shipping address after placing your order, please contact us immediately at info@corglasnie.com to make necessary corrections.
9. Free Shipping Promotions
Occasionally, we may offer free shipping promotions. Free shipping applies to standard shipping only and may be subject to minimum purchase requirements or specific terms. Please check the details of any promotion for eligibility and restrictions.
10. Contact Information
If you have any questions regarding shipping or your order status, please do not hesitate to contact us:
- Email: info@corglasnie.com
- Phone: (256) 892-9721
- Website: www.corglasnie.com